Zur Hauptnavigation springenNavigation überspringenZum Seiteninhalt springen
Gerhard Berger DSC_5761.jpg

Passenger Rights

If you have flown with an airline in Austria or departed from / landed at Innsbruck Airport, you can contact the “Agentur für Passagiere und Fluggastrechte” (Agency for Passengers and Air Passenger Rights) in the following cases:

-    Delayed departures
-    Delayed arrivals
-    Cancellations
-    Denied boarding
-    Downgrading
-    A lack of information
-    A lack of help and damaged/lost mobility aids


You can find more information on your rights, the contact details for airline complaints departments and a complaint form on the “Agentur für Passagiere und Fluggastrechte” website.

We use cookies to make our website as user friendly as possible. By continuing to use this website, you agree to the use of cookies.